Claim your listing
Confirm your centre details and request access.
For childcare providers
Claim your FirstNest profile.
Keep your centre information accurate, receive better enquiries, and help Canberra families understand what your service offers.
Your profile starts with official data.
FirstNest keeps official service information, parent reviews and staff insight visibly separate so families know what each signal means.
What you can do now
Receive enquiries
Families can ask about tours, availability or casual care.
Correct information
Request updates to listing details sourced from official records.
Build trust
Show official information separately from community reviews.
Profile verification
Search for your centre and request verification.
Claims are reviewed before profile management tools are enabled. Use a work email when possible; otherwise choose phone or manual review.
Enquiries
Families can ask from your profile.
Families can send tour, availability, casual day and general questions from centre profile pages.
Tour enquiry
Availability enquiry
Casual day enquiry
General enquiry
Preview: availability request
“We are looking for three days a week from September. Could we book a tour and ask about likely availability?”
View centre profilesProvider tools
Premium provider tools.
Provider tools include profile updates, photo galleries, centre stories, enquiry management and review response features for verified centres.
Verified profile
Photo gallery
Centre story
Review response tools
Tour calendar
Availability status
Analytics
Featured suburb placement
Trust and moderation
Centres can report reviews, submit profile corrections and claim listings. Reviews are moderated before publication, and parent/staff review signals remain separate from official childcare data.