FirstNest score
Moderated review signals
3.7
out of 5 · 3 approved signals
Built from review signals available to FirstNest and moderated before publication.
Symonston childcare profile
Kids Academy Symonston
101 Jerrabomberra Avenue, Symonston ACT 2609
This FirstNest profile combines official childcare service information with moderated parent and staff reviews. Official information and community reviews are shown separately.
Parent rating
FirstNest parent reviews
1.0
out of 5 · 1 parent signal
Detailed category ratings are not available for these review signals.
Staff signal
FirstNest workplace insight
5.0
out of 5 · 1 staff signal
Detailed workplace category ratings are not available for these review signals.
Official rating
Not a FirstNest review score
Meeting NQS
NQS rating issued Dec 2025
NQS quality areas
- Educational program and practice
- Meeting NQS
- Children's health and safety
- Meeting NQS
- Physical environment
- Meeting NQS
- Staffing arrangements
- Meeting NQS
- Relationships with children
- Meeting NQS
- Collaborative partnerships with families and communities
- Meeting NQS
- Governance and leadership
- Meeting NQS
Source: ACECQA National Register - ACT approved services export. Official information is kept separate from community-submitted reviews.
View official sourceOfficial information
Official information helps you understand what a service is. Community reviews help you understand what it feels like.
- Provider
- Affinity Education Group Pty Limited
- Service type
- Childcare centre
- Centre size
- Up to 90 children
- Maximum children allowed at one time, not current vacancies.
- Official quality
- Meets the national standard
What this profile shows
This FirstNest profile combines public childcare service information with moderated review signals available to FirstNest. Official information, parent reviews and staff insight are shown separately so families can compare the centre without confusing a formal quality rating with community feedback.
This profile currently has 3 public review signals available to FirstNest. Fees, current availability and waitlist timing should be confirmed directly with the centre.
Comparing this Symonston childcare service
Childcare centre
childcare type
Up to 90 children
centre size
Meets the national standard
official quality
Families comparing Kids Academy Symonston can use this page to check the official provider record, service approval number, suburb, centre size and quality rating before asking about current fees, availability, waitlists, educator consistency and room routines. Centre size is the maximum number of children allowed at one time, not current vacancies. Approved public review signals are shown below as separate parent, staff or community context.
Compare childcare in Symonston
See nearby FirstNest listings in Symonston with official information and review signals.
Plan a better tour
Use FirstNest tour questions to ask about communication, routines, staffing, safety and waitlist transparency.
Questions to ask Kids Academy Symonston
What days and age group are currently available at Kids Academy Symonston?
What is the full daily fee before Child Care Subsidy, and what is included?
How are sleep, food, incidents, illness and room transitions communicated?
How does the centre handle waitlists, follow-up timing and alternative days?
What should families understand about educator consistency and relief staff?
How should families interpret the official rating alongside FirstNest review signals?
Parent reviews
Parents say this centre is strong for
Watch-outs parents mention
1.0 / 5
Parent review signal
Anonymous parent
Reviewed by FirstNest
Do not recommend sending your children to this centre. Over the 3 years my children were at this centre there were multiple breaches
Staff reviews
Staff mention
educators
Workplace watch-outs
5.0 / 5
Staff review signal
Anonymous staff member
Reviewed by FirstNest
My youngest starts kindergarten this year, so we're coming to the end of our journey with the team at Kids Academy Symonston. We could not be happier with the service and care our family has received over the past 3 years.
educators
Community review signals
5.0 / 5
Community review signal
Anonymous reviewer
Reviewed by FirstNest
We’ve had our kids with KA Symonston for 4 years now. It was so difficult picking the right day care but the staff and management were so supportive, caring and genuinely welcoming to our kids. We felt at home straight away and always felt like our children were in safe hands. It’s very hard picking a place to leave your children but I wouldn’t pick any place else. It feels like home there. If you’re struggling to find a place I would definitely recommend talking to the amazing staff here.
educatorsmanagementsafety
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